slackass
Registered User
I ordered a couple jack screw and yoke assemblies from Dakota Cub. Waited almost two weeks. No order or shipping confirmation recieved. I call them back and ask about status. I'm told they haven't gotten around to shipping them yet and would probably get them out this week. I call Univair and order the same parts. I'm told they would go out same day and I would have them by the weekend. I call Dakota Cub back to cancel and am told they could ship tomorrow if I really need them. I said no thanks and cancelled the order. If I depended on my aircraft for my livelyhood or was stuck somewhere I'd be more upset. I've been impressed with their products and understand they have had some bad luck with Sun and Fun and all, but poor customer service is no way to run a company. I hope this was an isolated incident. Anyone else have these types of issues with Dakota Cub?