Mostly in the last year or so. My personal experience was last fall and winter. A very well known shop in the area that has been in business for 40 plus years, and has dealt with Lycon for years with very good results has had the same experience. In fact the owner told me he was switching to another shop to send his engine work to. Not because of qulaity so much but because of lack of communication and extreme times.
Last edited by supercub; 08-05-2018 at 05:24 PM.
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That they are. Ken works 7 days a week.
I think that is part of the problem, but with over 27 documented times I was told they would call me back either that day or the next day with information and no phone calls, and then waiting at least 2 days to call, and still not having answer and this going on for months, and then work being performed that was not authorized. This goes well beyond just "being busy" and like I said, I've talked to at least 6 different individuals that have had similar problems recently, plus one very well know shop in my area. I was warned, but brushed it off, because of previous reputation and experiences I was aware of. Never again. I hope you have better experience then I and others that I've talked to recently have had.
I’ve been known to block calls from my customers, so I can get their work done. And if that don’t work throw their project out and let them go annoy someone else
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Maybe it's because they became a "name brand" shop.
That tends to make some folks prima donnas.
Cessna Skywagon-- accept no substitute!
Have never felt like LyCon was a name brand shop.
Steve Pierce
Everybody is ignorant, only on different subjects.
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In 2012 we put a factory new IO-550 in a A36 banana that I fly. 447 hrs later not a single cylinder would hold 50psi and 2 we’re close to 0 and 2 we’re low 30s. We pulled them all and exhaust and intake valves had .010 stem wear and at least that much guide wear. 3 different shops told me I was lucky getting that much time as they had lots of them in for repairs with less than 300 hrs TTSN.
Continental wouldn’t cop to any issues and the warranty was out by calendar so we sent them to Greeley Co. and Joe put superior parts in the heads and it has been great ever since.
Dave
Just an update: took about six months from deposit to engine arrival w/Ly-Con
PPonk by LyCon is running great thus far (170 hours). Dyno’d over 300 and very smooth.
It’s been five months waiting on them to inspect my core and release the $2,000 advance build charge if all is well. Great engine; subpar customer service. Perils of high demand?
Last edited by JohnnyR; 10-17-2019 at 06:46 PM. Reason: Spellcheck went crazy on me
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