Cubswede
MEMBER
Sweden
I've been doing business with Lycon since 1998 on numerous aerobatic engines. I know Ken Tunnel personally and trust them working on my engines. When I have had problems, they have stood behind their work and not tried to pass the blame elsewhere. But they are notorious for communication problems. If you ever get Ken on the phone, he will talk as long as you want and is full of information. I continue to hope communications with them will improve but my expectations are low. I consider having to pester them a bit just the price of doing business with them.
I had really great support from them via a guy named Garry Fisher, but he is no longer employed by lycon. I guess I will have to wait and see.. (but its soon been a month since last Contact though)