It depends on the angle of pull. In many installations, the steering arm on the tailwheel is lower than the steering input, where the steering cables are attached at the fuselage. In that situation, the steering chains are pulling UP on the steering arms any time steering input is applied. Hit a bump while the tailwheel is deflected and that puts an upward pull on the steering arm.
Worst case scenario, your tailwheel shimmies, in which case, a lot of force is applied upward on those steering arms. Look at a lot of “standard” steering arms, and you’ll see a lot of them bent upward.
The 3214T or “bent” steering arm improves the pull angle of the steering chains, so it’s a more straight pull. In addition, the arms are MUCH stouter, and therefore next to impossible to bend. Finally, the bent arm connectors are just a bit wider, so steering authority is improved a bit.
I put a bent arm on my 170 which had terrible steering geometry, and it made a lot of difference.
I just ordered a kit from Airframes AK to install on my new ride.
MTV